Revive EMS is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Electronic Patient Care Records (ePCR) system, in compliance with data protection laws. Revive EMS Limited is a private limited company registered in England & Wales, company number: 15841803.
Information Commissioner's Office registration reference: ZB743302
Information We Collect
We collect and process various types of personal information necessary for providing our EPCR services. This may include:
- Patient demographics (name, date of birth, address, contact information)
- Medical history and health information
- Physiological, neurological and other clinical observations
- Medications administered and treatments provided
- Any other information necessary for providing healthcare services
How We Use Your Information
We use the information collected through our ePCR system for the following purposes:
- Providing medical care and treatment to patients
- Ensuring accurate and complete documentation of patient care
- Facilitating communication and coordination among healthcare providers
- Complying with legal and regulatory requirements
- Conducting quality improvement initiatives and research (in anonymized or aggregated form)
Data Security
We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration, or destruction. Access to patient records is restricted to authorised personnel on a need-to-know basis, and all access is logged and monitored.
Data Sharing and Disclosure
We may share your personal information with third parties only as necessary for the purposes outlined in this Privacy Policy, such as other healthcare providers involved in your care, emergency services, or as required by law. We do not sell or rent your personal information to third parties.
Your Rights
You have the right to access, correct, or request deletion of your personal information held by us. You may also have the right to object to or restrict certain types of processing or request data portability. To exercise these rights or for any questions regarding your privacy, please contact our data protection officer using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through a prominent notice on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer (DPO) at:
Revive EMS Limited
Data Protection Officer (DPO)
[email protected]